Director of Home Healthcare

Phoenix, AZ

Job description

Phoenix, AZ


The Home Health Services Director is a registered professional nurse who is approved by the Board of Directors at the recommendation of the Administrator to organize and direct the Agency's clinical service programs.


Oversees the clinical management of the Agencys clinical department

Assist the Administrator in planning the overall development and administration of the Agency as outlined in the policies and procedures

Participates in the development of administrative policies and procedures relating to the Agency

Directs implementation of approved work methods and procedures that reflect elements essential to rendering high-quality care

Participates in the review/analysis/appraisal of the effectiveness of the total Agency program

Utilizes the OBQI/OBQM data reports to quantify Agencys homecare performance against the national norms. Recommends to the Administrator methodology to change outcomes and improve OBQI scores.

Oversees the implementation and evaluation of patient care services

Aggregates record review summaries for PAC meetings

Works closely with the recruiter in achieving satisfactory staffing leadership in promoting and maintaining standards for giving high-quality care by all

Assures that established PI/QA committees maintain the goal of meetings

Assists the Administrator in planning/conducting annual PAC requirements

Assists the Administrator in collecting data for Annual Agency Evaluation/Annual report

Recognizes leadership potential/offers opportunities for leadership training/development Manages the clinical departmental budget seeking supplemental before exceeding the budgetary requirement

Evaluates own job performance and utilization of resources in planning for professional growth.

Receives and acts to resolve complaints subject to the agencys grievance procedure in the capacity of next higher level authority. Apprises Administrator of potential legal risks

Participates in employee termination process assuring documentation exists to support actions

Ensures implementation of Agency continuing education program

Supervises staff as program grows

Will supervise an RN

Projects a concerned, professional attitude and develops a positive rapport with all staff

Establish mutual goal setting and achievement of standards

Develops an open, positive rapport with community resources affiliated with the agency

Maintain high visibility and availability while in the office

Assists the Sales/Marketing department as requested

Serves as a member of the PAC

Participates in local organizations and activities related to home health care

Participates in state and national organizations, meetings, seminars, workshops, and activities Accommodates state/accreditation surveyor/staff during site visits

Oversees assignment of the Primary case manager for patient admissions according to patient needs

Other duties as assigned


  • Be licensed by the Arizona Board of Nursing as a Registered Nurse (RN) according to A.R.S. Title 32, Chapter 15
  • Be at least 21 years of age
  • A registered nurse with at least three years of nursing experience, including at least 24 months of experience as a registered nurse providing home health services.
  • Bilingual in English/Spanish
  • Two years in a management capacity involving significant interaction with people and organizations with diverse and varied interests and backgrounds.

Computer Skills: MHS, MS, Internet, Outlook

Licenses, Certification, etc: Register Professional Nurse


  • Follows all policies, procedures and protocols
  • Must maintain a great deal of confidentiality and integrity
  • Maintain satisfactory punctuality and attendance as set on the work schedule.
  • Must be a collaborator and work as a team


Employee will be expected to participate in continuous learning, competency building and maintenance of competency skills.

Physical Requirements:

Sitting for long periods Driving

Standing for long periods Kneel

Lifting 0-30 lbs. Bend Stoop

Typing Traveling

Alternative work hours (Between 5:00p.m.-8:00a.m.)

Working on a computer 4- 6 hours a day

Ability to communicate clearly and effectively both verbally and in writing.

Reports to and is supervised directly by the Director of Community Services. Employee is also accountable for understanding and complying with CPLC policies and procedures.